Please no demos
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Shipping information
We ship Monday-Thursday. standard orders placed m-th before 2 pm on norentrecords.com ship same or next day. Generally speaking "non standard" multi-set, home dubbed or art editions can take longer. We consider your order our responsibility until it says "accepted" in tracking then its on the USPS. The vast majority of packages arrive fine.
ROCKER specific:
By selecting the stamps-only / free shipping option you agree not to reach out and ask about the whereabouts of your item. We can't provide tracking because they are shipped in stamped envelopes like letters. While most packages reach their destinations smoothly, we can't ensure their delivery, it is beyond our control and subject to your local postal service. Paid shipping orders are shipped first and with tracking. Again, don't write us if you choose free shipping. Due to the volume of orders rocker can ship slower than audio releases and can take up to 3 weeks.
Return Policy / CYA section
No returns refunds or exchanges.
No Rent assumes no responsibility for mail once in the hands of the USPS. Once accepted the delivery speed, status and condition of all packages are beyond our control. If you enter the wrong address, we won't cover re-shipping. Once we ship, our part is done. It's your responsibility to provide the correct address. We will work to resolve any issue that may arise but can't replace sold out items and won't issue refunds due to postal errors.
email
[email protected]